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Privacy Policy

We’re all about transparency at Ecom Surge, and we want you to feel confident in how we handle your personal information. Below, we’ll cover a few key points about what data we collect, how we use it, and what you can expect. Let’s dive in!

What Information Do We Collect?

We collect certain information to provide you with the best possible shopping experience. This includes:

  • Personal Information: Such as your name, email address, shipping and billing addresses, and payment information when you make a purchase.
  • Browsing Data: Information about how you use our website, such as pages visited, time spent on the site, and any products you add to your cart.
  • Communication Details: Any information you provide when contacting us, including emails, messages, and customer service interactions.

How Do We Use Your Information?

Your privacy matters to us, and we use the information collected to:

  1. Process Orders: To fulfill and deliver your purchases, process payments, and communicate order updates.
  2. Improve Your Experience: We use browsing data to enhance our website, improve product offerings, and create a personalized shopping experience.
  3. Customer Support: To provide you with support and respond to your questions or concerns quickly and efficiently.
  4. Marketing Communications: If you opt-in, we may send you updates on new products, promotions, or special offers. You can always unsubscribe from these communications.

Sharing Your Information

We do not sell your personal information to third parties. However, we may share your data with trusted partners to:

  • Fulfill Orders: Share necessary information with shipping companies and payment processors to complete your purchase.
  • Improve Services: Work with service providers who help us analyze website data, maintain security, and enhance our customer experience.

Your Rights

You have the right to:

  1. Access and Update Information: View and correct any personal information we have about you.
  2. Request Deletion: Request that we delete your personal data, where applicable.
  3. Opt-Out of Marketing: Unsubscribe from our marketing emails at any time by clicking the link in the email or contacting us directly.

Data Security

We take data security seriously. We use a variety of industry-standard measures to protect your personal information from unauthorized access, misuse, or disclosure.

Changes to Our Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. We’ll notify you of any significant changes by updating the effective date at the top of this page.

Questions?

If you have any questions about our Privacy Policy or how we handle your data, we’re always here to help. Reach out via Contact Us and we’ll get back to you promptly.

Thank you for trusting us with your information!